Frequently Asked Questions
Who can I contact to get more information about a Club Car product?
Contact your local authorized dealer, as they are your best resource for any product information, pricing, and availability. They can also help you with vehicle service, ordering parts, or answering many of your questions over the phone.
How do I locate and read my serial number, or obtain an Owner's Manual?
Please follow the instructions listed on our Owner's Manuals page.
How can I find out if there are any recalls or product updates?
Current recalls are listed on our Safety page.
I am having trouble with my Club Car vehicle, where can I get help?
Please contact your local dealer. The dealer can provide service for your vehicle and will work with you to correct any problems that may arise.
How do I get a spare key for my vehicle?
Please contact your local dealer to purchase and additional key.
Where is Club Car located?
Corporate Headquarters and manufacturing facilities are located in Augusta, Georgia, USA.
Does Club Car sponsor charities or community programs?
Club Car supports many charities and community programs. All requests must be in writing on organization letterhead. Requesting organizations must be 501c3 corporations. Please submit requests to:
Club Car Citizenship Council
P.O. Box 204658
Augusta, GA 30917
How do I find out about employment opportunities at Club Car?
Search for Club Car Job Postings on the Ingersoll Rand website.
Is Club Car a member of the International Light Transporation Vehicle Association?
Yes. The International Light Transportation Vehicle Association, Inc.® (ILTVA), formerly known as National Golf Car Manufacturers Association, is an accredited standards developer under the American National Standards Institute. Request ANSI Standards for golf cars.
Club Car is a publicly traded company and is part of Ingersoll Rand.
Ingersoll Rand is a global diversified firm providing products, services and solutions to enhance the quality and comfort of air in homes and buildings, transport and protect food and perishables, and increase industrial productivity and efficiency. Driven by a 100-year-old tradition of technological innovation, we enable our customers to create progress and a positive impact in their world.
See more on the Investor Relations section of Ingersoll Rand's website. Club Car trades on the New York Stock Exchange under the symbol "IR."
How do I contact the closest authorized Club Car dealer?
Find yours on the Dealer Locator page.
Do all Club Car dealers carry the same product?
No. Our dealers carry a variety of products from consumer golf cars to fleet golf cars to commercial and consumer utility vehicles. The Dealer Locator sorts these dealers for you.
Are all Club Car dealers also authorized service dealers?
All Club Car dealers that sell our product lines are authorized service dealers and can assist with parts or service questions.
How do I find an international Club Car distributor?
International Club Car dealers and distributors may be found in the Dealer Locator.
How do I become a Club Car dealer?
Please call 1-800-CLUB CAR or click here to learn more. We look forward to learning more about you!
I am interested in becoming a supplier to Club Car. What is the process?
The Global Supplier Quality Manual provides guidelines for Ingersoll Rand Suppliers to meet or exceed in order to supply direct parts, raw materials, service parts and sourced products purchased by Ingersoll Rand. Club Car also adheres to the policies contained in the manual. Click here to access the manual.
What is my vehicle's warranty?
The length of the warranty, and what it covers, depends on the vehicle. Contact your dealer or distributor or review the warranty section in your owner's manual.
If I make modifications to my vehicle, will it still be covered?
Only Club Car authorized accessories installed by a Club Car authorized service dealer are covered.
What happens if I sell the vehicle?
In some cases the warranty is transferable; please check with your local dealer for details.
How are repairs handled under my factory warranty?
If you experience problems with your vehicle, take it to an authorized Club Car dealer. They will diagnose the problem and repair the vehicle. If it is covered by Club Car, the dealer will submit the required paperwork to Club Car on your behalf.
Please note that the vehicle must be taken to an authorized dealer for the repairs to potentially be covered.
Can I go to a non-Club Car dealer for warranty work?
No, only an authorized Club Car dealer or distributor may perform warranty work on your vehicle.
Is my warranty good outside of the United States?
Yes, at an authorized Club Car dealer or distributor.
How long is the factory warranty on my Club Car accessory?
Coverage depends upon your vehicle. Please refer to the Warranty section of your owner's manual or contact your local Club Car authorized dealer.
How do I transfer the warranty on my vehicle if I sell it? Is it transferable?
The warranty is not always transferable. Please contact your authorized dealer or distributor for information on how to transfer the warranty.
What is the value of my used vehicle?
This is a common question, but one that is impossible to answer accurately sight unseen. As an automobile's value depends on age, cosmetic condition and mechanical condition, as well as any options or accessories on the vehicle, the same is true for golf cars.
Talk to a local dealer, who can provide more details regarding your vehicle and help provide an estimated value.
How do I obtain a Manufacturer's Certificate of Origin?
Please contact us and we will respond with futher instructions.
Is my vehicle street legal?
Each local municipality has its own set of rules and regulations. We recommend contacting your local government for additional information to determine what is needed for your vehicle to become street legal. An authorized dealer may also be able to help.
I have questions about Club Car vehicles your website does not answer. What should I do?
Your local authorized Club Car dealer is the expert on the Club Car products they carry, and can help with any additional questions.
Why can't I see some of the pages on your website?
The Club Car website utilizes pop-ups to display information. To ensure that you can view this information, please check your computer settings. You may need to enable pop-ups.
How can I submit a question to Club Car?
If you were unable to find your answer you can submit your question through our Contact Us page.