Frequently Asked Questions
General Company Information
What does Club Car do?
Club Car manufactures a wide range of gasoline, electric and diesel-powered small vehicles that are used to make moving people, equipment and materials more efficient, more cost effective and often simply more fun. Club Car is best known for its golf cars and utility vehicles that have long been considered market leaders on the golf course, but we also produce many vehicles for recreational or business use.
Where is Club Car located?
The Corporate Headquarters and manufacturing facilities are located
in Augusta, Georgia, USA.
Investor and Philanthropic Information
Who owns Club Car?
Club Car is a publicly traded company and is part of worldwide Ingersoll Rand. Ingersoll Rand is a global diversified firm providing products, services and solutions to enhance the quality and comfort of air in homes and buildings, transport and protect food and perishables, and increase industrial productivity and efficiency. Driven by a 100-year-old tradition of technological innovation, we enable our customers to create progress and a positive impact in their world.
See more on the
section of Ingersoll Rand's website. Club Car trades
on the New York Stock Exchange under the symbol "IR."
Does Club Car sponsor charities or community programs?
Club Car supports many charities and community programs. All requests must be in writing on organization letterhead. Requesting organizations must be 501c3 corporations. Please submit requests to:
Club Car Citizenship Council
P.O. Box 204658
Augusta, GA 30917
How do I find out about employment at Club car or its
parent company, Ingersoll Rand?
Is Club Car a member of the International Light
Transporation Vehicle Association?
Yes. The International Light Transportation Vehicle Association, Inc.® (ILTVA), formerly known as National Golf Car Manufacturers Association, is an accredited standards developer under the American National Standards Institute. Request ANSI Standards for golf cars.
How do I contact the closest authorized Club Car dealer?
Find yours on the Dealer Locator page.
Do all Club Car dealers carry the same product?
No. Our dealers carry a variety of products from consumer golf cars to fleet golf cars to commercial and consumer utility vehicles. The Dealer Locator sorts these dealers for you.
Are all Club Car dealers also authorized service dealers?
All Club Car dealers that sell our product lines are authorized service dealers and can assist with parts or service questions.
How do I find an international Club Car distributor?
International Club Car dealers and distributors may be found in
How do I become a Club Car dealer?
Please call 1-800-CLUB CAR or click here to learn more. Thank you for your interest!
Who can I contact about Club Car products?
Contact your local authorized dealer, as they are your best resource for any product information, pricing and availability. Our website provides vehicle information, but your dealer will be able to best talk about pricing, service, and any other questions you may have.
How do I locate and read my serial number?
The serial number of each vehicle is printed on a bar code decal mounted either below the passenger side cup holder or above the accelerator or brake pedal (Example: PH0901-123456, as shown to the left). The two letters at the beginning of the serial number (1) indicate the vehicle model. The following four digits (2) indicate the model year and production week during which the vehicle was built. The six digits following the hyphen (3) represent the unique sequential number assigned to each vehicle built within a given model year.
Can the site help me decide which vehicle is best suited for me and
Yes, the Club Car website contains information about all of the current Club Car product lines. The website contains information including specifications, features, benefits and detailed pictures for you to determine which product would be best suited for you.
Can I buy Club Car apparel?
Yes, by clicking here.
How can I find out if there are any recalls or product
Current recalls are listed on our Safety page.
I am having trouble with my Club Car vehicle, where can I get
Please contact your local dealer. The dealer can provide service for your vehicle and will work with you to correct any problems that may arise.
What tires do you recommend other than the factory tires?
We only recommend using genuine Club Car original equipment factory tires. You may learn more about available options on the Accessories page.
How do I get a spare key for my vehicle?
Please contact your local dealer to purchase and additional key.
I am interested in becoming a supplier to Club Car. What is the
The Global Supplier Quality Manual provides guidelines for Ingersoll Rand Suppliers to meet or exceed in order to supply direct parts, raw materials, service parts and sourced products purchased by Ingersoll Rand. Club Car also adheres to the policies contained in the manual. Click here to access the manual.
How do I contact Club Car's Customer Service Department?
For customer or product related questions or comment, please call 800-CLUBCAR, extension 1, or visit the contact us page.
How long is my factory warranty on my Club Car vehicle?
The length of the warranty depends on the vehicle. Contact your dealer or distributor or review the warranty section in your owner's manual.
What is covered under my factory warranty?
Warranty coverage depends on the type of vehicle. Contact your dealer or distributor or review the warranty section in your owner's manual.
If I make modifications to my vehicle, will it still be
Only Club Car authorized accessories installed by a Club Car authorized service dealer are covered.
What happens if I sell the vehicle?
In some cases the warranty is transferable; please check with your local dealer for details.
How are repairs handled under my factory warranty?
If you experience problems with your vehicle, take it to your dealer. They will diagnose the problem and repair the vehicle. If it is covered by Club Car, the dealer will submit the required paperwork to Club Car on your behalf.
Does my factory warranty cover transporting the unit to and from
No, it does not.
My Club Car vehicle is in need of repair, but the warranty has
expired. Will assistance be offered to me?
An authorized dealer or distributor can assist you with identifying the issue with your vehicle. If needed, they can perform the repair work for you.
Is my factory warranty valid at all Club Car dealers?
Can I go to a non-Club Car dealer for warranty work?
No, only an authorized Club Car dealer or distributor may perform warranty work on your vehicle.
Is my warranty good outside of the United States?
Yes, at an authorized Club Car dealer or distributor.
How long is the factory spare parts warranty?
If you experience a problem with an OEM spare part, please contact your local authorized Club Car dealer for guidance.
How long is the factory warranty on my Club Car accessory?
Coverage depends upon your vehicle. Please refer to the Warranty section of your owner's manual or contact your local Club Car authorized dealer.
How do I transfer the warranty on my vehicle if I sell it? Is it
Please contact your authorized dealer or distributor for information on transferring the warranty on your vehicle, if applicable.
Where can I purchase a remanufactured vehicle?
Club Car offers certified remanufactured vehicles through our worldwide network of authorized Club Car dealers and distributors. You can learn more about them by clicking here.
Can I buy a remanufactured vehicle direct from Club Car?
Club Car does business like a major automotive company. As such, we sell all products via our dealers and distributors.
What is the warranty on a remanufactured vehicle?
Gold Standard Remanufactured vehicles come standard with a two year limited Club Car warranty.
Can a used gas powered golf cart be remanufactured?
Check with your dealer for availability of all remanufactured products. Club Car does offer gas powered remanufactured vehicles. Check with your dealer for availability.
What colors are available for the Remanufactured vehicles?
The standard colors are: White, Beige, Dark Green, Red, Black, Classic Blue, Cayenne and Atlantic Blue. Optional colors are: Silver, Gold, Navy, Burgundy and Camouflage. It is also possible to special order the vehicles in a custom paint. Please contact your local dealer for further information.
What options and accessories are available for these
The most common options are available from the factory and include headlights, taillights, turn signals, private speed mode, canopies, etc. These items can be viewed on each model sheet. In addition, Club Car offers through our dealers a wide range of Aftermarket accessories such as all-weather enclosures, covers, hubcaps and gun racks. Contact your local dealer for a full offering.
How can I tell if a vehicle is a Certified Remanufactured
All remanufactured vehicles are issued a new serial number plaque that is gold in color. This plaque can be found at the lower edge of the dashboard and allows a customer to easily identify the vehicle as a Club Car OEM product. In addition this newly issued serial number allows for warranty registration and tracking.
Do the Remanufactured vehicles come with canopies?
The golf car will come standard with a new, current style canopy top. Other models can be ordered with an optional canopy.
Do used golf cars or other used vehicles come with a
No, used vehicles are sold on an as-is basis. However, some factory remanufactured products come standard with a two year limited warranty.
How can I tell if my used golf car is a 36 volt, 48 volt or IQ
If the charger plug that inserts into your Club Car is rectangular you have a 36 volt vehicle. If your charger plug is round with 3 prongs it is a 48 volt vehicle. A vehicle with our IQ System will also have a round charger plug, but will have a rocker switch for the Forward and Reverse options.
I need a set of golf car batteries. What kind should I buy?
When looking for a golf car battery first determine if you have a 36 volt or 48 volt vehicle. A 36 volt vehicle has six 6 volt batteries and a 48 volt vehicle has six 8 volt batteries or four 12 volt batteries. These are specialized "Deep Cycle Lead Acid" batteries designed for electric vehicle use. DO NOT attempt to use 12 volt automotive batteries.
What is the value of my used vehicle?
This is a common question, but one that is impossible to answer accurately sight unseen. As an automobile value depends on age, cosmetic condition and mechanical condition, as well as any options or accessories on the vehicle, the same is true for golf cars. We recommend talking to a local dealer and comparing prices from sold listings online. The average price of your sample vehicles will give you an idea of the value of your own car.
I have questions about Club Car vehicles your website does not
answer. What should I do?
Your local authorized Club Car dealer is the expert on the Club Car products they carry, and can help with any additional questions.
Why can't I see some of the pages on your website?
The Club Car website utilizes pop-ups to display information. To ensure that you can view this information, please check your computer settings. You may need to enable pop-ups.
How can I submit a question to Club Car?
If you were unable to find your answer you can submit your question through our Contact Us page. You may also contact 1-800-ClubCar, extension 1.